Privacy Policy

This Privacy Policy describes how your personal information is collected, protected, used, and shared when you visit or make a purchase from www.mudwalkers.com (the “Site”).

WHAT PERSONAL INFORMATION DO WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, unique cookie identifier, unique device identifier and device type, domain, browser type and language, operating system and system settings, country and time zone, previously visited websites, information about your interaction with our Site such as click behavior, purchases and indicated preferences, and access times and referring URLs. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Social media cookies offer the possibility to connect you to your social networks and share content from our Platform through social media. Advertising cookies collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

Your browser can help you manage cookies. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information or credit card information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
When you use our Site, we will use your personal data to provide the requested product. For example, if you make a purchase on Mudwalkers.com, we will use the contact information you give us to communicate with you about the purchase or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
If you are an existing customer of Mudwalkers (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Mudwalkers products, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information.
We may use the information that you provide us to personalize communications and advertisements regarding our products and services that may be of interest to you.
We may also use personal data about how you use our Site to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.
We use data about how our visitors use our Site to understand customer behavior or preferences.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING OF YOUR PERSONAL INFORMATION

Mudwalkers shares your personal information with:
Service providers processing personal information on Mudwalkers’s behalf, including the categories noted in the “What personal information do we collect” section, for business purposes such as processing payments, shipping and deliveries, hosting, managing and servicing our data, distributing emails, conducting research and analysis, advertising, analytics, managing brand and product promotions as well as administering certain services and features.
Other third parties to the extent necessary to: (i) comply with government request, court order, or applicable law; (ii) prevent illegal use of our Platform or violations of the applicable terms and policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).
We do not share your personal information with third parties for their own direct marketing.
Our Site contain third party social media plug-ins. If you interact with these plug-ins, your activity on our Site will also be made available to those social platforms. Converse does not control these platforms and is not responsible for the collection and use of personal information on them or their respective privacy policies. Therefore, we encourage you to read the privacy policies of these social platforms before interacting with their plug-ins on our Site.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail using the details provided below: support [a] mudwalkers.com